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If for some reason you need to cancel or reschedule your appointment, please allow a minimum of 48 business hours’ notice, i.e. call, SMS or email prior to 9.00 am the day before your appointment; if your appointment is at 9.00am on a Monday, you must cancel prior to 9.00am on the Thursday prior, otherwise you will incur a fee. Cancellation fees will be calculated at 100% of regular session fee for appointments cancelled within 48 business hours or no-show appointments.